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11 STEPS

1. The "Associate as Contacts" allows you to link up to 50 leads together to have visibility from within another lead record.

To associate leads as contacts, select up to 50 leads on the lead management page.

Step 1 image

2. Click Associate As Contacts

Step 2 image

3. Click Ok to associate the leads as contacts.

Step 3 image

4. To view the Contacts, click into a lead that you just associated as a Contact.

Step 4 image

5. Click the Contacts tab

Step 5 image

6. To view the other lead or leads that are associated as a contact, click the "View" icon - this will take you to the lead record.

Step 6 image

7. Once you get to the other lead record, click the Contacts tab

Step 7 image

8. You may also call the lead from the Contacts tab by clicking the phone icon to initiate a call.

Step 8 image

9. If you need to delete a contact, you can click the trash can icon to remove the contact from the lead.

Note:  Removing the contact from one lead will not automatically remove it from the lead/contact page you deleted. 

Step 9 image

10. Click Ok to confirm deleting of the contact

Step 10 image

11. Once removed, you'll see a confirmation message at the bottom right that the contact was deleted.

Step 11 image


Copy of text and screenshots from the tutorial/solution:


1. The "Associate as Contacts" allows you to link up to 50 leads together to have visibility from within another lead record.

To associate leads as contacts, select up to 50 leads on the lead management page.



2. Click Associate As Contacts


3. Click Ok to associate the leads as contacts.


4. To view the Contacts, click into a lead that you just associated as a Contact.


5. Click the Contacts tab


6. To view the other lead or leads that are associated as a contact, click the "View" icon - this will take you to the lead record.


7. Once you get to the other lead record, click the Contacts tab


8. You may also call the lead from the Contacts tab by clicking the phone icon to initiate a call.


9. If you need to delete a contact, you can click the trash can icon to remove the contact from the lead.

Note: Removing the contact from one lead will not automatically remove it from the lead/contact page you deleted.


10. Click Ok to confirm deleting of the contact


11. Once removed, you'll see a confirmation message at the bottom right that the contact was deleted.



Applicable User Seat Types

Admin

Galaxy

Booster


Applicable Permissions

All Permissions




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