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5 STEPS

1. The + symbol on the Text Dashboard allows you to assign a text conversation to another user to see and respond.

First, click Text Messaging

Step 1 image

2. Click the + symbol

Step 2 image

3. Click the dropdown menu to select another user to assign the text message conversation to.

Step 3 image

4. Click Assign

Step 4 image

5. Click Close once the green notification appears at the bottom right side of the screen that the message was assigned.

Step 5 image

Copy of text and screenshots from the tutorial/solution:


1. The + symbol on the Text Dashboard allows you to assign a text conversation to another user to see and respond.

First, click Text Messaging


2. Click the + symbol

3. Click the dropdown menu to select another user to assign the text message conversation to.

4. Click Assign

5. Click Close once the green notification appears at the bottom right side of the screen that the message was assigned.


Applicable User Seat Types

Admin

Galaxy

Applicable Permissions

Administrator

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