Ricochet360 Support

Direct Link to tutorial/solution:

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Embedded tutorial/solution:

Here's an interactive tutorial

https://www.iorad.com/player/1755650/How-can-I-mark-a-lead-phone-number-as-Do-Not-Text-

Copy of text and screenshots from the tutorial/solution:

1. To mark a lead to not be texted, click Text Messaging

2. Click the brown "power" button

3. Click Ok to confirm marking the lead to not be texted.

NOTE: If you want to have the lead start texting you again, they will need to reply with the word "START" to permit texting along with the removal of the Do Not Text tag on the lead record.

Applicable User Seat Types

Admin

Galaxy

Applicable Permissions

All Permissions

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