Can I get notified inside Ricochet when a new Company Voicemail comes in? : Ricochet360 Support

Can I get notified inside Ricochet when a new Company Voicemail comes in? Print

Modified on: Wed, Apr 21, 2021 at 3:02 PM

To enable the setting for notifications for new Company Voicemail alerts inside Ricochet, navigate to Configuration --> Company Settings --> Notification Settings, check the box for "Enable company voicemail notification", scroll to the bottom and click Save.

Applicable User Seat Types

Applicable Permissions

Did this Solution Article help you?

If you need to submit a support ticket, Admins and Agents: Return to your Ricochet platform and proceed to file a ticket using the Help -> Get Support action to open the Help widget.

If you have access to Ricochet's Ahoy Management Portal - click anywhere in this message to open the Ahoy Management Portal and the Support Widget.

If you are utilizing the Ahoy platform for ticket submission, for fastest results, please log into Ahoy so we can gather all the necessary information from your Ricochet account during the Ticket Submission process.

Did you find it helpful? Yes No