How can I change the order of calling for leads in the specific calling queues? : Ricochet360 Support

How can I change the order of calling for leads in the specific calling queues? Print

Modified on: Wed, Apr 21, 2021 at 3:15 PM

To change the order of calling leads in a specific calling queue (Live/Evening Queue or Campaign Queue), navigate to Configuration --> Company Settings --> Queue Settings, scroll to the "Order of calling in..." section and choose the preferred order for the calling queues, then scroll to the bottom and click Save.

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