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21 STEPS

1. To create an email template, click Configuration

Step 1 image

2. Click Marketing Automation

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3. Click Email Templates

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4. Click Create New Email Template

Step 4 image

5. Scroll down and with your mouse, click and drag to resize the message area to fit to your liking.

Step 5 image

6. Click in the Name Of Template area and type the name of your email template.

Step 6 image

7. Click in the message area.

The default message area is a WYSIWYG editor.  You can make the text formatted as needed using the formatting options above.

Step 7 image

8. If you need to use HTML editing, click Source

Step 8 image

9. Click inside the HTML editor area and type your HTML code

Step 9 image

10. Click Source to return to the WYSIWYG editor (and also see the results of your HTML coded entry.

Step 10 image

11. If you need to add an image to your email template, click the image icon.

NOTE:  Images must be hosted in a location that can be accessed via a URL.

Step 11 image

12. Click into the URL area and type the URL of the location of your image.

A preview of the image will appear below once the URL is entered.

Step 12 image

13. You can adjust the size of the image using the Width, Height, Border options.

You can also set the alignment of the image.

When completed - click Ok.

Step 13 image

14. The default token %default.company_name% will embed the Company Name found in Configuration --> Company Info.

Step 14 image

15. The default token %default.legal_disclaimer% will insert the Default Legal Disclaimer (for unassigned leads) listed on the Emails tab of the Marketing Automation section.

Step 15 image

16. The default token %default.signature% will insert the Default Signature (for unassigned leads) listed on the Emails tab of the Marketing Automation section.

Step 16 image

17. The default token %message% can be inserted into an email template and will allow you to enter customized content on the "Message" section inside the Email Send & Message Options area.

Step 17 image

18. You can add Lead Fields, User Fields, First SMTP User Fields, and/or Branch Fields into the email template.

Select the option you wish to insert into the email template and click the Add button.

Step 18 image

19. Once your template is completed, click Save

Step 19 image

20. To review the email template, click Email Templates.

Step 20 image

21. Click the green/white view icon to preview your email template.

Step 21 image


Copy of text and screenshots from the tutorial/solution:


1. To create an email template, click Configuration



2. Click Marketing Automation


3. Click Email Templates


4. Click Create New Email Template


5. Scroll down and with your mouse, click and drag to resize the message area to fit to your liking.


6. Click in the Name Of Template area and type the name of your email template.


7. Click in the message area.

The default message area is a WYSIWYG editor. You can make the text formatted as needed using the formatting options above.


8. If you need to use HTML editing, click Source


9. Click inside the HTML editor area and type your HTML code


10. Click Source to return to the WYSIWYG editor (and also see the results of your HTML coded entry.


11. If you need to add an image to your email template, click the image icon.

NOTE: Images must be hosted in a location that can be accessed via a URL.


12. Click into the URL area and type the URL of the location of your image.

A preview of the image will appear below once the URL is entered.


13. You can adjust the size of the image using the Width, Height, Border options.

You can also set the alignment of the image.

When completed - click Ok.


14. The default token %default.company_name% will embed the Company Name found in Configuration --> Company Info.


15. The default token %default.legal_disclaimer% will insert the Default Legal Disclaimer (for unassigned leads) listed on the Emails tab of the Marketing Automation section.


16. The default token %default.signature% will insert the Default Signature (for unassigned leads) listed on the Emails tab of the Marketing Automation section.


17. The default token %message% can be inserted into an email template and will allow you to enter customized content on the "Message" section inside the Email Send & Message Options area.


18. You can add Lead Fields, User Fields, First SMTP User Fields, and/or Branch Fields into the email template.

Select the option you wish to insert into the email template and click the Add button.


19. Once your template is completed, click Save


20. To review the email template, click Email Templates.


21. Click the green/white view icon to preview your email template.


Applicable User Seat Types

Admin

Galaxy


Applicable Permissions

Administrator




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