The different Operators for Distribution Rules are:

"=" - Equals.  The value entered on the lead must be exactly as is on the rule.

"<>" - Not Equal.  The value on the lead must not equal the value entered on the rule.

">" - Greater Than.  The value on the lead must be greater than the value entered on the rule.

"<" - Less Than.  The value on the lead must be less than the value entered on the rule.

"BETWEEN".  The value on the lead must be between the values entered on the rule.

"LIKE".  (Advanced Function) - The query string entered in the rule will search all leads for the field selected.

"REGEX". (Advanced Function) - REGEX is an advanced operator that uses regular expressions, which can perform various more complicated and specific rules.

Applicable User Seat Types

Admin

Galaxy

Booster


Applicable Permissions

Administrator




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