The different Event Types for Lead Event Actions are:

* Lead Created (Any Created Method) - event triggers upon lead creation via any method (and any other matching filters in Event Actions)

* Lead Deleted - event triggers upon lead deletion (and any other matching filters in Event Actions)

* Lead Field Updated (Needs An Extra Parameter: `Trigger_webhook=1`) - event triggers when the lead is updated with the field/parameter `trigger_webhook=1` (and any other matching filters in Event Actions)

* Lead Field Updated (No Extra Parameter) - event triggers when any update to the lead occurs (and any other matching filters in Event Actions)

* Lead Note Created - event triggers upon lead note being created (and any other matching filters in Event Actions)

* Lead Note Updated - event triggers upon existing lead note being updated (and any other matching filters in Event Actions)

* Lead Owner Updated - event triggers upon the lead owner of the lead being updated
(and any other matching filters in Event Actions)

* Lead Statused - event triggers upon lead being statused (and any other matching filters in Event Actions)

* Lead Tag Added - event triggers upon a tag being added to a lead record (and any other matching filters in Event Actions)

* New Lead Received Through Premium Lead Import Service - event triggers only when a new lead is posted into Ricochet via a Vendor Posting URL

Applicable User Seat Types

Admin

Galaxy


Applicable Permissions

Administrator






Did this Solution Article help you?


If you need to submit a support ticket, Admins and Agents: Return to your Ricochet platform and proceed to file a ticket using the Help -> Get Support action to open the Help widget.

If you have access to Ricochet's Ahoy Management Portal - click anywhere in this message to open the Ahoy Management Portal and the Support Widget.

If you are utilizing the Ahoy platform for ticket submission, for fastest results, please log into Ahoy so we can gather all the necessary information from your Ricochet account during the Ticket Submission process.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.