Direct Link to tutorial/solution:


Click here to view tutorial/solution in a new tab.


Embedded tutorial/solution:


18 STEPS

1. To enable Spam Guru features, first log into your Ahoy platform (https://ahoy.ricochet.me) and click on Services

Step 1 image

2. Click Activate on the Spam Guru service

Step 2 image

3. Click Activate to confirm activation and charges listed.

Step 3 image

4. Once activated, navigate to your Ricochet platform, refresh the browser if you're already logged in, then navigate to Configuration

Step 4 image

5. Click on Company Info

Step 5 image

6. Scroll down to the section called Carrier Registration Info

Step 6 image

7. Your "Legal Business Name" will be pre-populated by the Company Name in Ricochet.  You can edit if necessary.

Click in the "Business Type" section and choose the type of business you operate.

Step 7 image

8. For this example we'll choose Partnership

Step 8 image

9. Click in the "Industry" section and choose the industry that best matches yours.

Step 9 image

10. For this example, we'll choose Financial

Step 10 image

11. Click in the Tax Identification Number (EIN) and enter your business' EIN number (numerical values only).

Step 11 image

12. Click inside the Region section and choose the Region that you do business in.

Step 12 image

13. For this example, we'll choose USA_AND_CANADA

Step 13 image

14. Click inside the "Business Website" section and enter your company website URL.

Step 14 image

15. Enter your full Company Legal Address in the following areas. 

Step 15 image

16. Enter your full Company Legal Contact Info in the following areas.

Step 16 image

17. Scroll down to the very bottom of the page and click Save

Step 17 image

18. Review the pop-up to ensure the information you've entered is correct.  Once submitted, no changes can be made until the carrier accepts or rejects the submission.

If all is good to submit, click "Submit"

Step 18 image


Copy of text and screenshots from the tutorial/solution:


1. To enable Spam Guru features, first log into your Ahoy platform (https://ahoy.ricochet.me) and click on Services


2. Click Activate on the Spam Guru service


3. Click Activate to confirm activation and charges listed.


4. Once activated, navigate to your Ricochet platform, refresh the browser if you're already logged in, then navigate to Configuration


5. Click on Company Info


6. Scroll down to the section called Carrier Registration Info


7. Your "Legal Business Name" will be pre-populated by the Company Name in Ricochet. You can edit if necessary.

Click in the "Business Type" section and choose the type of business you operate.


8. For this example we'll choose Partnership


9. Click in the "Industry" section and choose the industry that best matches yours.


10. For this example, we'll choose Financial


11. Click in the Tax Identification Number (EIN) and enter your business' EIN number (numerical values only).


12. Click inside the Region section and choose the Region that you do business in.


13. For this example, we'll choose USA_AND_CANADA


14. Click inside the "Business Website" section and enter your company website URL.


15. Enter your full Company Legal Address in the following areas. 


16. Enter your full Company Legal Contact Info in the following areas.


17. Scroll down to the very bottom of the page and click Save


18. Review the pop-up to ensure the information you've entered is correct. Once submitted, no changes can be made until the carrier accepts or rejects the submission.

If all is good to submit, click "Submit"


Applicable User Seat Types

Admin

Galaxy

Booster


Applicable Permissions

Administrator





Did this Solution Article help you?


If you need to submit a support ticket, Admins and Agents: Return to your Ricochet platform and proceed to file a ticket using the Help -> Get Support action to open the Help widget.

If you have access to Ricochet's Ahoy Management Portal - click anywhere in this message to open the Ahoy Management Portal and the Support Widget.

If you are utilizing the Ahoy platform for ticket submission, for fastest results, please log into Ahoy so we can gather all the necessary information from your Ricochet account during the Ticket Submission process.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.