How can I send a new email?

Modified on Thu, Jan 22 at 7:59 AM

Subject

Applies to: All users
Purpose: This article explains how to send a new outbound email from the Email Messaging dashboard in Ricochet, including how to access the compose screen and the requirements needed to successfully send an email.
Location in Ricochet: Email Messaging

Description

Users can send new outbound emails directly from the Email Messaging dashboard once SMTP credentials are configured and validated. This article walks through navigating to the Email Messaging section and using the Compose option to create and send a new email.

Resolution

Optional: View the interactive tutorial for this process:

Click here to open the step-by-step tutorial in a new tab

1. To send a new email message, click the Email Messaging section icon

2. Click the 2nd Email Messaging icon

3. Click "Compose" and this will take you to the Compose Email page where you can compose and send your email as long as you have your SMTP credentials set up and validated.