Ricochet360 Support

Email Messaging Dashboard - Filters 6

• How can I filter email messages by a specific date?
• How can I filter incoming/outbound email messages by a specific email address or user on the Email Messaging Dashboard?
• How can I see just unread email messages?
• How can I see outbound email messages?
• How can I send a new email?

View all 6

Email Messaging Dashboard - Actions Column 3

• How can I reply to an email?
• How can I view the email?
• How can I view the lead (if any) associated with the email?

Email Messaging Dashboard - Inbox 7

• What does the Search box search for on the Inbox page?
• Can I mark messages as Read?
• Can I reply to emails from the Inbox page?
• Can I forward emails from the Inbox page?
• Can I delete emails from the Inbox page?

View all 7

Email Messaging Dashboard - Starred 1

• How do I add / remove emails to the Starred section?

Email Messaging Dashboard - Sent Mail 7

• What does the Search box search for on the Sent Mail page?
• Can I mark sent email messages as Read?
• Can I reply to emails from the Sent page?
• Can I forward emails from the Sent page?
• Can I delete emails from the Sent page?

View all 7

Email Messaging Dashboard - Compose 4

• Why am I not able to send an email?
• How do I select my signature to get applied?
• Can I attach files/documents to emails?
• Can I CC or BCC email addresses?