Direct Link to tutorial/solution:
Click here to view tutorial/solution in a new tab.
Embedded tutorial/solution:
8 STEPS
1. To attach files to an email, first, click the Email Messaging section icon.
2. Click Compose
3. Click Add
4. Click Select File and choose your file to attach.
5. If you need to add additional attachments, click Add
6. Click Select File and choose your file to attach.
7. If you need to remove the files prior to sending, click the red delete button
8. The file will be removed without prompting and keep the other files attached.
Here's an interactive tutorial
https://www.iorad.com/player/1756095/Can-I-attach-files-documents-to-emails-
Copy of text and screenshots from the tutorial/solution:
1. To attach files to an email, first, click the Email Messaging section icon.
2. Click Compose
3. Click Add
4. Click Select File and choose your file to attach.
5. If you need to add additional attachments, click Add
6. Click Select File and choose your file to attach.
7. If you need to remove the files prior to sending, click the red delete button
8. The file will be removed without prompting and keep the other files attached.
Applicable User Seat Types
Admin
Galaxy
Applicable Permissions
All Permissions
Did this Solution Article help you?
If you need to submit a support ticket, Admins and Agents: Return to your Ricochet platform and proceed to file a ticket using the Help -> Get Support action to open the Help widget.
If you have access to Ricochet's Ahoy Management Portal - click anywhere in this message to open the Ahoy Management Portal and the Support Widget.
If you are utilizing the Ahoy platform for ticket submission, for fastest results, please log into Ahoy so we can gather all the necessary information from your Ricochet account during the Ticket Submission process.
Did you find it helpful?
Yes
No
Send feedback Sorry we couldn't be helpful. Help us improve this article with your feedback.
