How can I block outbound calls to certain area codes due to a natural disaster or some other purpose? : Ricochet360 Support

How can I block outbound calls to certain area codes due to a natural disaster or some other purpose? Print

Modified on: Wed, Apr 21, 2021 at 2:25 PM

To block outbound call to certain area codes, navigate to Configuration --> Company Settings --> Lead Distribution & Lead Settings, scroll down to the setting "Block leads from these area codes from being dialed" and enter the area codes, separated by a comma, with no spaces between.  Be sure to remove those area codes when the need to block calls is no longer needed.

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