How do I create a support ticket? *UPDATED!*

Modified on Wed, Nov 15, 2023 at 2:36 PM



Ricochet360 is excited to announce live product support!  Simply click here to be connected to our virtual office and an experienced customer support representative will assist you with your request!

If you would prefer to submit a support ticket you can now do so by clicking on the "Ricochet360 Support" menu on the help model



Most Importantly - when submitting a ticket, be sure to choose the most accurate "Primary Issue/Topic" from the dropdown for proper routing and assistance.

Happy Dialing!



Applicable User Seat Types

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