Configuration - Company Settings - Text/SMS Settings

Questions / Support Articles related to the Text/SMS Settings section

How can I show/hide the Text interface for Admins / Agents / Branch Managers?
To enable or disable the Text/SMS section for certain users, navigate to Configuration --> Company Settings --> Text/SMS Settings, select or unselect...
Wed, Apr 21, 2021 at 3:20 PM
Can I enable/disable a default Opt-Out message?
To enable or disable the Opt Out message for outbound text messages, navigate to Configuration --> Company Settings --> Text/SMS Settings, check or u...
Wed, Apr 21, 2021 at 3:25 PM
Can I get a notification inside Ricochet when a new Text Message comes in?
To enable the setting for notifications when a new Text is received, navigate to Configuration --> Company Settings --> Text/SMS Settings, check the ...
Wed, Apr 21, 2021 at 3:27 PM
Can I restrict the Text interface to only show for specific teams?
If you wish to display the Text interface for specific teams, navigate to Configuration --> Company Settings --> Text/SMS Settings, in the section fo...
Wed, Apr 21, 2021 at 3:28 PM