Agents (17)

Questions / Support Articles related to the Agents page

How can I edit an existing Agent?

Modified on Mon, Mar 30 at 11:06 AM
How can I update an Agent’s email address?

Modified on Mon, Mar 30 at 10:53 AM
What is the “Contact #” used for on the Agent's profile?

Modified on Mon, Mar 30 at 10:56 AM
Can I cap my Agents’ ability to receive new leads?

Modified on Mon, Mar 30 at 10:57 AM
Can I cap my Agents’ ability to receive Inbound IVR calls?

Modified on Mon, Mar 30 at 11:06 AM
Can I add a Custom Caller ID for my Agent?

Modified on Mon, Mar 30 at 11:05 AM
Can I have my Agent see Company Voicemails inside the Ricochet system?

Modified on Mon, Mar 30 at 11:05 AM
How can I create Custom User Fields in the Agent Profile?

Modified on Mon, Mar 30 at 11:04 AM
How can I edit Custom User Fields in the Agent Profile?

Modified on Mon, Mar 30 at 11:08 AM
Where are these Custom User Fields in the Agent Profile used in Ricochet?

Modified on Mon, Mar 30 at 11:10 AM