Ricochet360 Support

Manage - Teams - Main Teams page 3

• How can I add a new Team?
• How can I edit an existing Team?
• How can I delete an existing Team?

Manage - Teams - Create Team section 4

• Can I add users into more than one team?
• Can I add all users to one team?
• How can I make certain users not take ownership of a lead when they call?
• Can I enable a team to be eligible for Call Transfers?