Ricochet Permission | Ricochet User Seat |
Administrator | Admin |
Agent | Galaxy |
All Leads Agent | Booster |
Branch Manager | Deskphone |
Team Lead | |
Team Manager |
To duplicate an existing dialer campaign, navigate to Manage --> Dialer Campaigns, find the campaign you want to duplicate and click the Duplicate button. Scroll to the duplicated campaign (the name of the campaign will start with "Copy of"), click Edit, make the necessary updates, then click Save.
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