How can I duplicate an existing Dialer campaign?

Modified on Fri, Jan 2 at 12:59 PM

Subject

Applies to: Admin/Branch Manager
Purpose: How to duplicate an existing dialer campaign
Location in Ricochet: Management > Dialer Campaigns

Description

This instruction describes how to duplicate an existing dialer campaign in the system.

Resolution

To duplicate an existing dialer campaign, navigate to Manage --> Dialer Campaigns, find the campaign you want to duplicate and click the Duplicate button.  Scroll to the duplicated campaign (the name of the campaign will start with "Copy of"), click Edit, make the necessary updates, then click Save.