Ricochet360 Support

Direct Link to tutorial/solution: Click here to view tutorial/solution in a new tab. Embedded tutorial/solution: 41 STEPS 1. To create a new Di...

To edit an existing dialer campaign, navigate to Manage --> Dialer Campaigns, find the campaign you want to edit and click the Edit button and make the n...

To delete an existing dialer campaign, navigate to Manage --> Dialer Campaigns, find the campaign you want to delete and click the Delete button. Appli...

Ricochet Permission Ricochet User Seat Administrator Admin Agent Galaxy All Leads Agent Booster Branch Manager Deskphone Tea...

Ricochet Permission Ricochet User Seat Administrator Admin Agent Galaxy All Leads Agent Booster Branch Manager Deskphone Tea...

Ricochet Permission Ricochet User Seat Administrator Admin Agent Galaxy All Leads Agent Booster Branch Manager Deskphone Tea...

Ricochet Permission Ricochet User Seat Administrator Admin Agent Galaxy All Leads Agent Booster Branch Manager Deskphone Tea...

To turn a dialer campaign on or off, navigate to Manage --> Dialer Campaigns, and click the toggle for On/Off in the Progressive Dialing (Cam-Q) column t...