What is the Priority filter on the main Dialer Campaign page?

Modified on Tue, Jan 19, 2021 at 10:03 AM

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The Priority slider filter allows you to give campaigns a specific priority over other campaigns.  The higher the number, the more likely a lead will be pulled from the higher priority campaign when an Agent goes Online and is eligible to call that lead.

NOTE:  The priority slider filter does not ensure that the higher priority campaigns will be called first, completely, over the lower priority campaigns.  It ensures that the probability of a higher-priority campaign lead could be pulled up for the Agent over a lower priority, but is not a guarantee.



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