Reports - Agent Performance Report - Main Agent Performance report page (3)

Questions / Support Articles related to the Agent Performance Report - Main Agent Performance page

What is factored into the “Calls +120” calculation on the Agent Performance Report?

Modified on Thu, Apr 29, 2021 at 4:52 PM
What is the Lead Status Breakdown in the Agent Performance Report?

Modified on Thu, Apr 29, 2021 at 4:56 PM
In Lead Status Breakdown, what are the factors that count the Unique Leads?

Modified on Thu, Apr 29, 2021 at 5:03 PM