What is the Lead Status Breakdown in the Agent Performance Report?

Modified on Fri, Jan 2 at 12:59 PM

Subject

Applies to: Admin/Branch Manager
Purpose: Understanding lead status breakdown
Location in Ricochet: Reports > Agents Performance


Description

This article explains the logic behind the lead status breakdown in the agents performance report.   


Resolution


The Lead Status Breakdown is a breakdown of leads that were statused by the Agent during the time period set for the report.


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article