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You can sort the phones list by Agent name by clicking on the "Agent Assigned" column. Applicable User Seat Types Admin Galaxy Booster A...

You can sort the phones list by phone number by clicking on the "Phone Number" column. Applicable User Seat Types Admin Galaxy Booster A...

You can sort your phones list by Inbound Call / Inbound IVR by clicking the "Contact Type" column. Applicable User Seat Types Admin Galaxy ...

To listen to the current voicemail on a specific phone number, navigate to Configuration --> Phone Settings, search for the number and click the "L...