Ricochet360 Support

Welcome

Login

Home Solutions

Enter your search term here...

Login to submit a new ticket

Check ticket status

Reports - Agent Performance Section

Reports - Agent Performance Report - Main Agent Performance report page 3

What is factored into the “Calls +120” calculation on the Agent Performance Report?
What is the Lead Status Breakdown in the Agent Performance Report?
In Lead Status Breakdown, what are the factors that count the Unique Leads?

Home Solutions