The different data types for Webhooks in the URI Parameters section are:

* Static - type a static value to send to your destination

* Lead Field - select a field from Ricochet and send to your destination

* Lead Field with Prepended Value - select a field from Ricochet, add text before the field and send to your destination

* Lead Tag Field - select a field from the Tag section (lead ID, tag ID, auto_added, Tag Name) to send to your destination.

* Note Field - select a note field to send to your destination

* System Field - select a system field to send to your destination

* User Field - select a custom field from the Agent's profile to send to your destination

* User Field with Prepended Value - select a custom field from the Agent's profile, add text before the field and send to your destination

* Call Field - select a call field to send to your destination

* Text Messaging Field - select a text messaging field to send to your destination 

Applicable User Seat Types

Admin

Galaxy


Applicable Permissions

Administrator





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