What are the different Event Types for Text Messaging Events Actions?

Modified on Fri, Mar 27 at 3:32 PM

Subject

Applies to: Admin/Branch Manager
Purpose: Explaining the different event types for text messaging events actions
Location in Ricochet: Event Actions Page

Description

The instructions in this article require Branch Manager access or above

This article addresses the different event types for text messaging events actions existent in Ricochet.

Resolution

The different Event Types for Text Messaging Event Actions are:

* New Text Received - event triggers upon successful receipt of a new text message (and any other matching filters in Event Actions)

* Text Sent - event triggers upon successful sending of a text message (and any other matching filters in Event Actions)