When I click Preview in Script Management, no Preview box comes up, why? : Ricochet360 Support

When I click Preview in Script Management, no Preview box comes up, why? Print

Modified on: Mon, Jun 7, 2021 at 2:40 PM

There are times that the Script Preview will not find a lead eligible based on the filters set in the Script to display a preview.  

If you feel there is a lead that should display the script created, navigate to the Lead Management Page, click inside the lead you feel it should show, and click the "View Scripts" button to preview the script.

Applicable User Seat Types

Applicable Permissions

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