When I click Preview in Script Management, no Preview box comes up, why?

Modified on Fri, Jan 2 at 1:00 PM

Subject

Applies to: Admin/Branch Manager
Purpose: Making sure lead displays Script Preview
Location in Ricochet: Lead Management Page


Description

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Resolution


There are times that the Script Preview will not find a lead eligible based on the filters set in the Script to display a preview.  

If you feel there is a lead that should display the script created, navigate to the Lead Management Page, click inside the lead you feel it should show, and click the "View Scripts" button to preview the script.

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