To preview what the email template will look like, navigate to Configuration --> Marketing Automation, click on the Email Templates tab, find the template you want to preview and click the green/white view icon under the "Actions" column to preview the template.
Applicable User Seat Types
Admin
Galaxy
Applicable Permissions
Administrator
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If you need to submit a support ticket, Admins and Agents: Return to your Ricochet platform and proceed to file a ticket using the Help -> Get Support action to open the Help widget.
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