Can other people see my Perfect Voicemail files that I create?

Modified on Thu, Jan 22 at 7:59 AM

Subject

Applies to: Admin/Branch Manager, Agent, All users
Purpose: Availability of Created Voicemails
Location in Ricochet: Configuration > User Settings

Description

This article describes who has access to created voicemails.

Resolution

If you create a Perfect Voicemail file in Configuration --> User Settings --> Perfect Voicemail Settings area, nobody else except you (the creator of the Perfect Voicemail file) has access to that file.