Subject
Applies to: Admin/Branch Manager
Purpose: How to edit existing call event actions
Location in Ricochet: Event Actions Page
Description
The instructions in this article require Branch Manager access or above
This article addresses how a user can edit existing call event actions in Ricochet on the event actions page.
Resolution
To edit an existing Call Event action, navigate to Configuration --> Event Actions and click Edit for the Call Event action you wish to modify. Non-Administrators do not have the access to follow these instructions and should request support from their company admin or open a ticket.
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