How can I delete an existing Call Event Action?

Modified on Fri, Mar 27 at 3:27 PM

Subject

Applies to: Admin/Branch Manager
Purpose: How to delete existing call event actions
Location in Ricochet: Event Actions Page

Description

The instructions in this article require Branch Manager access or above

This article addresses how a user can delete existing call event actions in Ricochet on the event actions page.

Resolution

To delete an existing Call Event action, navigate to Configuration --> Event Actions and click Delete for the Call Event Action you want to delete.  

NOTE:  This action is not reversible.

Non-Administrators do not have the access to follow these instructions and should request support from their company admin or open a ticket.