Ricochet Permission | Ricochet User Seat |
Administrator | Admin |
Agent | Galaxy |
All Leads Agent | Booster |
Branch Manager | Deskphone |
Team Lead | |
Team Manager |
There are a few reasons that could contribute to leads on a list import showing up in the "Failed" column: - An error with the line item in the spreadsheet - An error with the spreadsheet during the import process Please review your spreadsheet and take note of the leads that did not import and see how they are different compared to a lead that did import successfully.
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