Ricochet Permission | Ricochet User Seat |
Administrator | Admin |
Agent | Galaxy |
All Leads Agent | Booster |
Branch Manager | Deskphone |
Team Lead | |
Team Manager |
The Fields list may show up blank if there is more than 1 column on on your spreadsheet that contains the same header name. Make adjustments to your file to ensure there are no duplicate header names and retry your list import.
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