Subject
Applies to: Admin/Branch Manager
Purpose: Understanding blank fields list on list import mapping page
Location in Ricochet: Configuration > Upload Leads
Description
Why fields list appears empty in import mapping page.
Resolution
The Fields list may show up blank if there is more than 1 column on on your spreadsheet that contains the same header name.
Make adjustments to your file to ensure there are no duplicate header names and retry your list import.Was this article helpful?
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