To edit an existing DNC Scrubber Pro rule, navigate to Configuration --> DNC Scrubber, find the rule you want to edit and click the Edit button. Once the changes are made, click Save and click Ok to confirm the changes made.
Applicable User Seat Types
Admin
Galaxy
Booster
Applicable Permissions
Administrator
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If you need to submit a support ticket, Admins and Agents: Return to your Ricochet platform and proceed to file a ticket using the Help -> Get Support action to open the Help widget.
If you have access to Ricochet's Ahoy Management Portal - click anywhere in this message to open the Ahoy Management Portal and the Support Widget.
If you are utilizing the Ahoy platform for ticket submission, for fastest results, please log into Ahoy so we can gather all the necessary information from your Ricochet account during the Ticket Submission process.
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