My scheduled email report did not deliver - why?

Modified on Mon, Mar 30 at 2:35 PM

Subject

Applies to: Admin/Branch Manager
Purpose: Understanding scheduled report delivery
Location in Ricochet: Reports > Scheduled Reports


Description

The instructions in this article require Branch Manager permission or above


This article explains how to proceed if a scheduled report is not delivered.


Resolution


Please double check your email inbox and also your Spam / Junk Mail folder for the email from Ricochet (the emails are sent from "no-reply@ricochet360.com").  


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