Please double check your email inbox and also your Spam / Junk Mail folder for the email from Ricochet (the emails are sent from "no-reply@ricochet360.com"). If the email is not in in your Inbox or Spam/Junk folder, please click "Not Helpful" at the bottom of this article to submit a support ticket and we will have our dev team look into this further. Please provide the Report Title and expected email delivery date when submitting the ticket.
Applicable User Seat Types
Applicable Permissions
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