My scheduled email report delivered but the file was empty - why?

Modified on Thu, Apr 29, 2021 at 4:47 PM

If your report was delivered via email and the .csv file is empty (after exporting the contents of the ZIP file to your computer folder) - it could indicate that for the time period the report was pulling, there was no data captured and the report content is empty.

Applicable User Seat Types

Admin

Galaxy

Booster


Applicable Permissions

Administrator

Branch Manager

Team Manager



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