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1. To export your Agent's status times report, click Dashboard
2. Click Performance Dashboard
3. Click the Agent Status tab
4. Click the Period section and select the timeframe you want to run your report for.
5. For this example, we'll select Today
Click this only if it's not already selected - it may be pre-loaded with Today - in that case you do not need to re-select it.
6. Select any other filters you wish to use in your report.
You can leave these blank to pull all data in.
7. Click Search and review your report results.
8. Click Export and save the report file to your desired location on your computer.
The file type will export in a .CSV format.
Applicable User Seat Types
Applicable Permissions
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