Can I change my billing cycle (e.g., monthly to annual)?

Subject

Applies to: All users
Purpose: Information on billing cycle changes
Location in Ricochet: N/A

Description

Authorized Contacts only are able to request that their billing cycle be changed from an annual to a monthly contract. This article discusses the steps required to make these changes.

Resolution

Changes to the terms of the contract require a meeting with the Billing Department. The meeting will allow our team to review seat opportunities and discuss new contract terms. 

The meeting can be scheduled at: Ricochet360: Account Billing Review