How do I submit a cancellation request for my Ricochet account?

Modified on Thu, Apr 30 at 2:49 PM

Subject

Applies to: Admin/Branch Manager
Purpose: How to submit cancellation requests for Ricochet account
Location in Ricochet: N/A

Description

The instructions in this article require Branch Manager permission or above

This article addresses the sets to submit a cancellation request for a Ricochet account.

Resolution

Non-Administrators do not have the access to follow these instructions and should open a ticket.

If you need to submit a cancellation request, on our ticket submission form and select from the Primary Issue/Topic dropdown: Billing / Invoice / Cancellation and follow the prompts to submit your request to our billing department.

A representative from Ricochet360 will reach out to discuss your request further.