Performance Dashboard - Agent Status Tab (3)

Questions / Support Articles related to the Performance Dashboard - Agent Status Tab section

How do I run a report to see my agent’s status times on the Agent Status report?

Modified on Tue, Apr 28 at 2:45 PM
How do I export my Agent Status Report?

Modified on Tue, Apr 28 at 2:45 PM
What does the “Others or Untracked” column calculate on the Agent Status Report?

Modified on Fri, Mar 27 at 10:49 AM