Email Messaging Dashboard - Sent Mail

Questions / Support Articles related to the Sent Mail section

What does the Search box search for on the Sent Mail page?
Please see the article below for how the Search box operates (replace "Inbox Icon" with "Sent Mail" when performing the step by step fun...
Mon, Apr 19, 2021 at 2:40 PM
Can I mark sent email messages as Read?
Currently there is not a way to mark sent email messages as Read. Applicable User Seat Types Admin Galaxy Applicable Permissions All Permissions
Mon, Apr 19, 2021 at 2:40 PM
Can I reply to emails from the Sent page?
Please see the article below for how to reply to emails from the Sent page (replace "Inbox Icon" with "Sent Mail" when performing the st...
Mon, Apr 19, 2021 at 2:42 PM
Can I forward emails from the Sent page?
Please see the article below for how to forward emails from the Sent page (replace "Inbox Icon" with "Sent Mail" when performing the ste...
Mon, Apr 19, 2021 at 2:45 PM
Can I delete emails from the Sent page?
Please see the article below for how to delete emails from the Sent page (replace "Inbox Icon" with "Sent Mail" when performing the step...
Mon, Apr 19, 2021 at 3:17 PM
Can I view attachments on emails?
Currently, attachments on emails are not able to be viewed or downloaded from the Ricochet platform.  You will need to download/view any attachments on your...
Mon, Apr 19, 2021 at 3:17 PM
Why are there no emails showing in my Sent page?
If there are no emails showing in your Sent folder, you may need to check your SMTP settings (found in Configuration --> User Settings --> SMTP Creden...
Mon, Apr 19, 2021 at 3:18 PM