Can I forward emails from the Sent page?

Subject

Applies to: All users
Purpose: Explain whether and how users can forward email messages from the Sent Mail page in the Email Messaging dashboard by referencing the appropriate workflow.
Location in Ricochet: Email Messaging

Description

This article applies to all users and clarifies how to forward emails that appear in the Sent Mail view. It directs users to the existing step-by-step process for forwarding emails, with guidance on using the Sent Mail view instead of the Inbox when performing the steps.

Resolution

Please see the article below for how to forward emails from the Sent page (replace "Inbox Icon" with "Sent Mail" when performing the step by step function on your own Ricochet360 platform).

Link to Article