Ricochet360 Support

There are potentially several reasons why the SMTP settings are not saving. One main reason is the SMTP Port number from your SMTP host has not been entere...

You must obtain your SMTP Credentials from your email/SMTP Host Provider.   Ricochet360 does not have access to or provide SMTP Credentials to users. Appl...

You can delete your SMTP Credentials by going to Configuration --> User Settings --> SMTP Credentials, ensuring your SMTP is selected in the dropdown...

Only users with Administrator permissions can delete SMTP Credentials for other users from the Configuration --> User Settings --> SMTP Credentials t...

To set up your SMTP credentials in Ricochet: - Navigate to Configuration -> User Settings - Click on SMTP Credentials - Enter the necessary credentia...