Ricochet360 Support

There are potentially several reasons why your IMAP Credentials are not saving. One of the most common ones are the incorrect User Name & Password com...

Your IMAP Credentials will have to be obtained from your email host provider. Ricochet360 does not have or provide IMAP information to users. Applicabl...

You may delete your own IMAP Credentials by going to Configuration --> User Settings --> IMAP Credentials tab, ensuring your email address is in the ...

If you have Administrator permissions in Ricochet, you can delete other users' IMAP Credentials in Configuration --> User Settings --> IMAP Crede...

While your IMAP is still enabled (not deleted), you can delete emails one by one under the Email Messaging --> Inbox section by clicking on the email an...