Configuration - Phone Settings - User Routing
Questions / Support Articles related to the - User Routing section
To disable call recording for a specific user, you can complete this in two places:
1. Navigate to Configuration --> Phone Settings, edit the user'...
Thu, Apr 22, 2021 at 11:12 AM
To ring another phone number when a direct dial assigned phone number is called, perform the following steps:
1. Navigate to Configuration --> Phone Se...
Thu, Apr 22, 2021 at 11:14 AM
Direct Link to tutorial/solution: Click here to view tutorial/solution in a new tab. Embedded tutorial/solution: 10 STEPS 1. To change an Agent...
Mon, Feb 7, 2022 at 6:00 AM