Reports - Call Queue - Call Queue Main page

Questions / Support Articles related to the Call Queue - Call Queue Main page

How can I view my leads in the Live Q?
To view leads in the Live Q, navigate to Reports --> Call Queue and click the number under the "Live-Q" text to view the leads in the Live Q ca...
Tue, May 4, 2021 at 7:35 AM
How can I view my leads in the Eve Q?
To view leads in the Eve Q, navigate to Reports --> Call Queue and click the number under the "Eve-Q" text to view the leads in the Eve Q calli...
Tue, May 4, 2021 at 7:50 AM
How can I see what the calling hours are for my leads that have not been called yet?
To view calling hours for leads in Live or Eve Q that have not been called yet, navigate to Reports --> Call Queue and view the Calling Hours column to s...
Tue, May 4, 2021 at 9:18 AM
Can I remove leads from the queue?
You can remove leads from the Live or Eve Q by clicking the "Remove" button under the Actions column for the lead you want to remove. Applicable...
Tue, May 4, 2021 at 9:27 AM