Subject
Applies to: Admin/Branch Manager
Purpose: Explain how Admin/Branch Manager users can unassign or change the lead owner on one or more leads.
Location in Ricochet: Lead Management
Description
Admin/Branch Manager users can use mass actions on the Lead Management page to change or remove lead ownership. If you do not see the Assign To option, please reach out to Support.
Resolution
Please see the below tutorial that illustrates how to change or unassign lead owners from leads
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