Subject
Applies to: Admin
Purpose: Explain how Admin/Branch Manager users can unassign or change the lead owner on one or more leads.
Location in Ricochet: Lead Management
Description
The instructions in this article require Administrator permission
Admin/Branch Manager users can use mass actions on the Lead Management page to change or remove lead ownership. If you do not see the Assign To option, please reach out to Support.
Resolution
Please see the above video that shows how to change or unassign lead owners from leads Non-Administrators do not have the access to follow these instructions and should open a ticket
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article