How do I change the vendor name on leads?

Subject

Applies to: Admin
Purpose: To explain how users can update the vendor name on one or more leads.
Location in Ricochet: Lead Management

Description

The instructions in this article require Administrator permission

Administrators can change the vendor name on selected leads using mass actions on the Lead Management page.

Resolution

Optional: View the interactive tutorial for this process:

Click here to open the step-by-step tutorial in a new tab

Non-Administrators do not have the access to follow these instructions and should request support from their company admin or open a ticket.

1. To change the vendor name on leads, on the Lead Management page, filter for the leads you want to change and click the checkbox next to the leads (or the top checkbox to select all leads in the search)

2. Click Actions

3. Click inside the Vendors dropdown and select the vendor you want to change and apply to the selected leads.

4. Click Save

5. Click Ok to apply the changes to the selected leads.

NOTE: Depending on how many leads are affected, the request may be put on the queue to be processed. You'll be notified by email when it's completed.To