Can I enable/disable Chat notifications inside Ricochet?

Modified on Thu, Jan 22 at 7:59 AM

Subject

Applies to: Admin/Branch Manager, Agent, All users
Purpose: Managing Chat Notifications
Location in Ricochet: Configuration > User Settings

Description

This article explains how to manage chat notifications in the user settings tab.

Resolution

To enable/disable the setting for Chat Notifications inside Ricochet, navigate to Configuration --> User Settings --> General Settings, toggle the option for "Enable chat messages notification" to either Yes or No, then click Save at the bottom.