Can I enable/disable the audible tone when a new Text is received?

To enable/disable the setting for audible tone when a new SMS/Text is received, navigate to Configuration --> User Settings --> General Settings, toggle the option for "Plays a notification tone when a new SMS/Text message is received" to either Yes or No, then click Save at the bottom.

Applicable User Seat Types

All User Seats

Applicable Permissions

All Permissions